House Rules

These house rules apply to all areas of the KinderKunstLabor for Contemporary Art of the NÖ Kulturlandeshauptstadt St. Pölten GmbH, Schulring 24, 3100 St. Pölten. This also includes the Altoonapark and the KinderKunstLabor parking area. All persons present in these spaces and areas are subject to these house rules.

The implementation and enforcement of these house rules are the responsibility of the KinderKunstLabor staff, in particular the day management, the hosts, and the ticketing team.

Welcome!

KinderKunstLabor is a place committed to democratic values and advocates for plurality of voices, participation, diversity, and mutual respect as the foundation of an open, intergenerational society. In this spirit, KinderKunstLabor takes a clear stance against racism, antisemitism, sexism, ableism, violence, and discrimination based on age, religious belief, sexual orientation, as well as other and intersectional forms of discrimination.

KinderKunstLabor aims to create an atmosphere of respect, openness, and empathy and to ensure that everyone – both visitors and the KinderKunstLabor team – feels comfortable and safe.

Therefore, the following rules and regulations apply to all persons entering the building:

We want all visitors – children, young people, and adults – as well as our team at KinderKunstLabor to feel welcome and safe. Therefore, we ask you to be considerate of others and to behave in a way that does not disturb, hinder, or harass anyone.

Respect is important for everyone – regardless of age. Statements or gestures that harm others or violate fundamental democratic values are not permitted in the building. This includes, for example, discriminatory remarks about origin, appearance, gender, age, sexual orientation, or religious beliefs.

If you experience discrimination during your visit, the KinderKunstLabor team is there to support you. We take your experience seriously and kindly ask you to share it with us:
willkommen@kinderkunstlabor.at

Accessibility
All areas of the KinderKunstLabor – including the gastronomy area – are barrier-free and accessible by elevator. In addition, there are accessible toilets on every floor except the first floor. Our staff are happy to assist people with disabilities in accessing the rooms of the KinderKunstLabor. More information can be found at: https://www.kinderkunstlabor.at/de/besuchen/info#barrierefreiheit

Admission
The KinderKunstLabor may only be entered with a valid admission ticket and via the designated entrances. The prices of the KinderKunstLabor apply according to the currently valid price lists, which are available at the ticket desk and in the online ticket shop. These prices include the legally required VAT.
Admission tickets (except annual passes) entitle the holder to one-time entry to the building within the currently valid opening hours. Discounted tickets may only be used by persons who belong to the respective eligible group. A valid ID must be presented at ticket control when using a discounted ticket. Visitors may only stay in publicly accessible areas.

Animals
Bringing animals of any kind is prohibited. Exceptions apply to assistance and therapy dogs on a leash. A corresponding ID must be presented to staff at the ticket desk before entering the museum.

Behavior Toward the Artworks
Touching exhibition objects and display cases is prohibited unless explicitly permitted. Any damage to exhibition objects or exhibition facilities is the responsibility of the person who caused it or their parents, accompanying persons, or legal guardians.

Cloakroom and Strollers
Bags and backpacks larger than A4 size (approx. 20 × 30 cm) may not be taken into the exhibition area on the 1st floor. These items can be stored in the lockers in the basement. Cloakroom tokens can be borrowed at the ticket desk. Locker keys may not be taken outside the building. KinderKunstLabor accepts no liability for items left in the cloakroom in the basement.
Strollers can be parked in the foyer. With the exception of the Archipelago area, strollers may be taken everywhere. In the basement there are changing facilities and a dedicated nursing room.
Bringing weapons, weapon-like items, sharp or dangerous objects (including umbrellas, walking sticks, etc.) is prohibited.

Damage Cases
Any damage resulting from failure to comply with the house rules or accident prevention regulations is subject to full personal liability of the visitor or their accompanying persons.

Eating, Drinking and Smoking
Eating and drinking are permitted in the cloakroom area (basement), in the foyer (ground floor), and during the warm season or when open on the terrace (2nd floor). Waste must be disposed of in the designated containers. Alcohol is strictly prohibited, except in the gastronomy area. Different regulations may apply during exhibition openings and events.
Smoking and the use of open flames are strictly prohibited throughout the KinderKunstLabor. This also includes the use of e-cigarettes.

Emergency Exits & Fire Safety
Escape routes, exits, and access roads must remain unobstructed. Escape gates are equipped with panic locks – in the direction of escape, the gate can be opened even when locked. In the event of a power outage, particular attention must be paid to the escape route situation.
If the fire alarm sounds, the KinderKunstLabor must be left immediately using the shortest possible route. The green directional signs (escape route lights) leading to the exits must be followed. The use of the elevator is prohibited in the event of an alarm.

Found Property
Please hand in any found items to our ticketing team in the foyer. They will be stored there and, after six months, transferred to the Lost and Found Office of the City of St. Pölten.

Installation “Toshi’s Gift”
The installation is open from April 1 to September 30. Use depends on weather conditions. Therefore, Toshi’s Gift is closed during bad weather and/or when the outside temperature is below 15°C. Changing weather conditions may lead to short-term changes in opening hours at the discretion of the institution. The installation may only be used under the supervision of a host.

Rules for use:

• This installation is suitable for children aged 3 to 12 years.
• Shoes, jackets, tops with zippers, loose hair accessories, jewelry, and mobile phones must be placed in the designated box.
• The installation may only be used with socks. If necessary, socks can be borrowed on site.
• No accompanying persons on the green mat.
• The cushions must remain in place and must not be rolled or stacked.
• The hanging balls should be used gently – no wild swinging.
• The outside may not be climbed.
• No food or drinks on the green mat.
• The instructions of the hosts must be followed.

Parking
A parking area for visitors of the KinderKunstLabor is located at the end of Hans-Schickelgruber-Straße. After registering the license plate at the ticket desk, parking is free for 3 hours.
There are also three designated accessible parking spaces on Hans-Schickelgruber-Straße between Dr. Theodor Körner School and the KinderKunstLabor. Austrian traffic regulations (StVO) apply in the parking area.

Presence Library
The books provided may be viewed and read on site but may not be borrowed. No changes may be made to the books (e.g., drawing, marking, etc.).

Public Space: Altoonapark and the Freely Accessible Sculpture Park
Please note that these areas are neither monitored nor supervised by staff of the KinderKunstLabor. Particular attention is drawn to the dangers of the B1/Schulring road and the Mühlbach stream. Supervision is the responsibility of the children’s accompanying persons. Parents are liable for their children.

Responsibility for Children (Duty of Supervision)
Children may visit the KinderKunstLabor alone from the age of 12. Younger children must be accompanied by an adult. Educators, guardians, and supervisors are responsible for the children and young people in their care throughout the entire visit.
Children under the age of 8 may not attend art mediation programs alone.

Small Children’s Play Area “Archipelago”
This area on the ground floor is especially suitable for small children up to 6 years old. A supervising adult must remain in the play area together with the child at all times. KinderKunstLabor does not provide childcare and therefore assumes no liability for small children.
The area may only be entered wearing non-slip socks or barefoot. The instructions of the hosts must be followed.

Third-Party Advertising and Information Materials
Posters and other announcements inside or outside the building may only be displayed or distributed in designated areas and only by authorized representatives of the KinderKunstLabor, subject to available space.

Video Surveillance
The KinderKunstLabor is under video surveillance. The recordings are used exclusively for security purposes and are only evaluated for security reasons. The material is stored for 72 hours. The General Data Protection Regulation (GDPR) applies.

Den Anweisungen des Personals, insbesondere des Tagesmanagements, der Hosts, der Kunstvermittler:innen und des Ticketing-Teams, ist Folge zu leisten. Das Personal ist berechtigt, bei Verstößen gegen die Hausordnung oder sonstigem ungebührlichen Verhalten Besucher:innen ohne Rückerstattung des allfälligen Eintrittsgelds des Standorts zu verweisen. Bei wiederholten Verstößen kann ein dauerhaftes Hausverbot ausgesprochen werden.

Aufsichtsorgane des KinderKunstLabor sind berechtigt, aus Sicherheitsgründen einzelne Räume zu sperren.

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Wir freuen uns über eure Anregungen, Fragen und Kritik. Hinterlasst uns gern eine Nachricht im Besucher:innenbuch, an der Kasse oder kontaktiert uns unter willkommen@kinderkunstlabor.at

Das Team des KinderKunstLabor

KinderKunstLabor für zeitgenössische Kunst
NÖ Kulturlandeshauptstadt St. Pölten GmbH
Schulring 24, 3100 St. Pölten